Refund & Policies

1. Eligibility for Refunds

• Items must be returned within 14 days from the date of purchase.
• Items must be unused, unwashed, and in the same condition as received, with all original tags and packaging intact.

2. Non-Refundable Items

• Sale or clearance items are not eligible for refunds.
• Customized or personalized T-shirts cannot be refunded unless they arrive damaged or defective.

3. Damaged or Defective Items

• If you receive a damaged or defective item, please contact our customer service team within 48 hours of receiving the product.
• Provide proof of damage or defect (e.g., photos) and your order number.

4. Return Process

• Contact our customer service to initiate a return and receive a return authorization number.
• Ship the item back to us using a trackable shipping method. The customer is responsible for return shipping costs unless the item was damaged or defective upon arrival.
• Include a copy of the receipt or proof of purchase with the return.

5. Refund Process

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7 business days and a credit will automatically be applied to your original method of payment.

6. Exchanges

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact our customer service team for further instructions.

7. Contact Information

• For any questions regarding refunds or returns, please contact our customer service team at [customer service email] or call us at [customer service phone number].

8. Local Consumer Protection Laws

• Our refund policy is in accordance with the Kuwaiti consumer protection laws. For more information, you can refer to the local regulations at [link to relevant consumer protection website, if available].